9r999 Responsible Gaming —
Your safety is our priority
9r999 believes gaming is entertainment — not stress. To help you always play safely and in control, we provide deposit limits, self-exclusion, and 24/7 support.
Important reminder: Gaming is a form of entertainment, not a guaranteed way to earn money. If you feel that gaming is having a negative impact on your financial, family, or mental wellbeing, please use the tools below and contact 9r999 support.
Our Safety Tools
9r999 gives you full control over your gaming. Each of the following features can be activated directly from your account.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately and cannot be increased before the designated period ends.
Session Time Limit
Set a limit on how long you play in one sitting. When the time is up, the system will automatically notify you and, if needed, end the session.
Self-Exclusion
Need a break for a while? Temporarily suspend your account for a set period. For permanent self-exclusion, contact the support team — it is completely confidential.
Reality Reminder
A notification will remind you at set intervals how long you have been playing. This small reminder builds a good habit of mindful gaming.
Gaming History & Reports
View your complete gaming and transaction history at any time. It is a useful tool for understanding your own patterns and maintaining healthy habits.
24/7 Support
For any gaming-related concerns, contact 9r999 via live chat or email. Our Bengali-speaking team is with you day and night.
21+ Age Restriction
9r999 strictly prohibits all gaming services for anyone under the age of 21. Age verification during registration is a mandatory process. We believe protecting minors is a core responsibility of every responsible gaming platform.
If there are minors in your family or among your acquaintances, keep your device and account information secure from them. Use parental control software and do not share your login details.
Keep Your Family Safe
Some practical tips for keeping minors away from gaming:
- Do not share your account password with anyone
- Make a habit of logging out on shared devices
- Enable screen time or parental controls on your mobile
- Have an open conversation with your family about responsible gaming
Signs of Problematic Gaming
If you notice any of the following signs in yourself, be alert and do not hesitate to seek help.
- Feeling the urge to bet more to recover losses
- Hiding your gaming habits from family or friends
- Spending money meant for bills or daily expenses on gaming
- Failing to stop playing or feeling restless when trying to do so
- Gaming affecting your work, studies, or relationships
- Relying on gaming to relieve stress or anxiety
- Playing for long periods while skipping sleep or meals
Four Steps to Getting Help
Acknowledge
Admitting that there is a problem is the first and most courageous step toward a solution.
Set Limits
Activate deposit and session limits on your 9r999 account or take a temporary break.
Contact Support
Let the 9r999 team know via live chat or email — we will help without judgment.
Professional Assistance
If needed, seek advice from a mental health professional or family counsellor.
Your Control Tools
The 9r999 platform gives you complete autonomy. Every tool is easy to access and takes effect immediately.
Daily Limit
The maximum amount you can deposit each day. Changes take effect after 24 hours.
Weekly Limit
The total deposit limit within seven days. The most effective method for budget planning.
Monthly Limit
Decide in advance the maximum amount you will spend in a month and play without worry.
Time-Out
Keep your account fully closed for a set period. No login is possible during this time.
About self-exclusion: No promotional communication will be sent by 9r999 during self-exclusion. Even after the exclusion ends, your account will not be reactivated without your request, and you will be given time to reflect.
9r999's Responsible Gaming Policy
Gaming on the 9r999 platform is operated entirely for entertainment purposes. We place the highest importance on the mental, financial, and family wellbeing of every player. SSL encryption and fair play are ensured on our platform, and the outcome of every game is completely random.
We believe that viewing gaming as entertainment can improve quality of life. But whenever it becomes a source of stress, it takes courage to stop. 9r999 is committed to being by your side on that journey.
Follow a few simple rules of responsible gaming: always set a budget before playing, never borrow money from others to place bets, avoid making decisions while playing, and make taking breaks from gaming a regular habit.
Need help?
If you feel gaming is becoming a problem for you, contact the 9r999 support team right away. Our team is available in Bengali and English 24 hours a day, 7 days a week.
Talk directly on live chat — completely confidential
Available 24 hours a day, 7 days a week
Responsible Gaming FAQ
Play safely, enjoy the fun
Every game at 9r999 is designed to be played on your terms. Check the FAQ to learn more or explore our games directly.